Website Logo
In Step With DC
Your FAQ’s Answered!!
Written by Erin Sforza on April 6, 2018

In the next few months there will be A LOT going on at our studio, and we know that there will be a lot of questions, especially from our first-time recital parents. We rounded up some of the most frequently asked questions and broke them down into different subjects for you!

 

Summer Registration

Q: Are the Camps drop off or do I have to stay? While you are definitely welcome to stay, our Summer Camps are drop off events. We lock the studio doors after drop-off until pick-up time.

Q: Are the packages for individual children or can you share packages between siblings? The packages do apply to siblings. For example, one child can attend Trolls Camp, while the other trains to become a Jedi and that would fall under the “Package A” discount!

Q: I took the Summer Survey, and will be Pre-Registering for the next dance season later this month. Can I use both discounts now? Yes! The reception staff will verify your Summer Survey discount, and will factor in the upcoming Priority Pre-Registration into your Summer Class payment.  You will then just hand in the pre-registration summer coupon to pay the balance.

Q: If I leave a deposit for my classes when is final payment due? Final payment for Summer Camps and Classes is due the day of the first class/camp day.

 

Priority & Early Bird Pre-Registration for 2018-2019

Q: Besides the limited time offers, what is the benefit of Pre-Registration? Pre-Registration is your opportunity to let us know what days and times work best for you as far as classes. You are able to let us know if your dancers want to be placed in the same class as one of their current classmates, or if you prefer having siblings in class at similar times. You can also let us know when your family has conflicts that would prevent them from being at class. It helps us to set up next season’s schedule according to the preferences of our DC families, and we make every effort to meet the needs of as many families as possible.

Q: What of my schedule changes or the class I am assigned to doesn’t work for our schedule? If a previously unscheduled extra-curricular (religion class for example) conflicts with your assigned class we will do our very best to switch you to a class that fits your schedule. It won’t have any effect on your pre-registration deposit or benefits.

Q: What if I pre-register and we are unable to continue with dance next year? Your Pre-registration deposit is fully refundable should you be unable to continue with dance in September.

Q: If I plan on paying Annually or Semi-Annually how does that work with my deposit? Your pre-registration deposit will be applied to your Registration Fee and Tuition, and the remainder will be due September 1st.

Q: Do I have to have the actual coupons to get the limited time offers? The Discount on September tuition will be automatically applied to your account and your T-Shirt will be ordered when you Pre-Register. You will need to present the Summer Tuition and Dancewear discount coupons at the reception desk to use those.

Q: Am I still able to Pre-Register after these special offer periods are over? Absolutely, the only difference is that there won’t be additional discounts or giveaways offered.

Q: When is the class schedule announced? The class schedule is usually announced by the end of July.

 

Recital Ticket Sales

Q: When do the tickets go on sale? The tickets for this year’s recital will go on sale on line Monday, May 7th at 8:00 am.

Q: Can I buy them at the studio instead of online? Yes, you may purchase tickets at the studio beginning Tuesday, May 8th at 4:00 pm.

Q: Is there a limit to how many tickets I can purchase? No, there is no limit on tickets.

Q: How will I know where to sit? We will be sending out stage diagrams so that you know what side your dancer will be on. Keep an eye out for that in an upcoming newsletter!

Q: Do I have to print the whole ticket page? Yes, you will need to print the entire ticket page to present at the show.

Q: At what age are children required to have their own ticket? Children older than 3 years of age, or any child who will need their own designated seat must have their own ticket for admission into the theater. In addition, lap-sitting children must not obstruct the view of the other guests around them.

Q: Does my dancer need a ticket if they are watching the rest of the recital performance? If you plan on having your dancer leave the cafeteria before the end of the performance to watch the rest of recital, the policies above would apply.

 

Dress Rehearsal Week

Q: When does the Dress Rehearsal Schedule come out? The Dress Rehearsal schedule will be released by the end of May.

Q: Should my dancer be in full costume and hair and make-up, or just the costume? Dancers should arrive at Dress Rehearsal in full costume with make-up and hair performance ready.

Q: Should my dancer’s shoes be painted and ready prior to Dress Rehearsal? Yes. You can purchase paint at the studio, or the Dance Connection Competition Team will be holding a shoe painting fundraiser and will paint them for you!

Q: Are we allowed to take photos or record during Dress Rehearsal Week? Yes, both photos and video recording are permitted at Dress Rehearsal.

Q: Is there a limit on how many people can come to Dress Rehearsal? Yes. Families are limited to two adults and siblings for Dress Rehearsal due to the limited space and quick pace of the evening.

Q: Can I come into the studio to buy tights/shoe paint/etc? We will be transporting our tights inventory and shoe paint to the Holy Trinity auditorium. Please be aware the inventory will be limited, so it is usually best to purchase extra tights or shoe paint the week prior.

 

Recital Weekend

Q: When should dancers be arriving for Recital? Dancers should arrive to the Cafeteria 30 minutes prior to their recital start time.

Q: Can they bring snacks/drinks into the cafeteria area? Only water is allowed in the cafeteria due to the possibility of food or other drinks staining costumes.

Q: Should my dancer be in costume when we arrive? Yes, all dancers should be in full costume, hair, and makeup upon arrival. Those dancers who have multiple costumes should be dressed and ready in the costume, hair and makeup for their first performance.

Q: What time do doors open for the audience? Doors usually open about 30 minutes prior to showtime for audience members.

Q: Can I bring my dancer out to have a snack or see family during intermission? Unfortunately, due to security concerns, dancers may only be removed from the cafeteria if they will be watching the remainder of the recital. They may not return to the cafeteria until 3 numbers prior to the finale, so that they may participate with the rest of their fellow performers.

Q: Does my dancer need a ticket if they are watching the rest of the recital performance? Children older than 3 years of age, or any child who will need their own designated seat must have their own ticket for admission into the theater. In addition, lap-sitting children must not obstruct the view of the other guests around them.

Q: What if we forget our tickets? If you have misplaced or forgotten your tickets please see our ticket staff in the lobby to have them re-printed.

Q: Where do we pick-up our pre-ordered flowers or Recital T-Shirts? Pre-ordered flowers and Recital T-Shirts will be available in the lobby at our dancewear table. Our fantastic volunteers will be happy to locate your order.

Q: Will there be flowers available for purchase the day of the recital? There may be a limited selection of bouquets to purchase on the day of the recital depending on availability. To insure your choice of bouquet type, please pre-order using the flower order form that will be available in mid-May.

Q: Are we allowed to take photos or record during the performance? Video recording and photography during recital performances is strictly forbidden as it can be dangerous for our performers and detracts from the recital experience for those around you. Our staff will be monitoring the theater, and those who violate this policy will be asked to put away their recording devices or be removed from the theater.

Q: What forms of payment are accepted at the recital? We accept cash for the snack table, and cash, Visa, Mastercard, or Discover for Recital Tickets and Dancewear and souvenirs.

 

**A Note About Photos: In the next few weeks we will be letting everyone know about our new process for recital photos. All dancers will be entitled to a class photo and an HD video of their particular recital performance that they will receive a link to access. Specific details will be coming soon so watch for that in your email inbox!**

Erin Sforza

Erin is the Public Relations Coordinator for Dance Connection. She studied dance from childhood through college and continues to be an active member of the Long Island theatre community. Erin received a BA in both Musical Theatre Performance and History from the University of Tampa, and has utilized aspects of both degrees working in the hospitality industry, as an Event Coordinator for the Heckscher Museum of Art in Huntington, and as the PR/Marketing Coordinator and Group Sales Coordinator for the CM Performing Arts Center in Oakdale. In addition to being a part of the Dance Connection staff, she is a Travel Consultant affiliated with MouseEarVacations.com and CruisingCo.com.